yesterday, i met a rather unreasonable customer who was not the one trying on the shoes.. perhaps she was not in a good mood that day and so she chose to complain ah ching for being rude! however,ah ching is the kind of person who shows everything on her face (some sort like me).. she often roll her eyes (i realise) and it may seems rude to some people who dunno her but she is just used to it.. perhaps she is slightly rough when packing the shoes (but that doesnt mean she is being unreasonable or what).. and to some people like me find her fierce.. but that is just her..

the customer's daugher or girlfriend (i forgot.. :P ) thought that she had attitude problem and was being rude to her father/boyfriend (well,i was observing them as i had no customer and hence nothing to do.. =P) at first, i thought of approaching them to help explain but i didnt.. i thought it would hurt ah ching's feelings if i do go up to help her with the customers(she was serving her brand and i am also not familiar with the stuff.. who am i to help her?), so i just watched the entire process..

i believe that my colleague was not in the wrong and she wasnt even rude.. just that she doesnt smile much (i guess sometimes i smile too much.. haha..) which is her character.. she cant help it.. (i am not being biased here..) and i think that the woman who complaint had attitude problem.. i wouldnt have smile at her if i seen her..instead i would smile at the customer.. furthermore,the person who was trying the shoes didnt even show any signs of dismay and even got the shoes from ah ching.. who is she to complain so much?

i realise that men who are buying shoes who bring along women would lead to some kind of problems to us as promoters.. either this kind of complaints or the customers found a certain design nice and yet the women they brought along found it ugly.. this is what i realise about some men who end up getting nothing when they wanted to buy shoes.. haha..

anyway,i recently read an article that the customer isnt always right.. since people who serve the customers are also human beings and all human beings have feelings.. how can you as customer expect them to smile when they just broke up with boyfriends/lost their loved ones? that would be too unreasonable right?

speaking of professionalism,smiling isnt the only way to prove you have professionalism.. ah ching could see what size you are wearing by the look of your feet.. haha.. that is something i am still unable to achieve.. i can only gauge slightly.. :X i am not to that standard yet.. :(

i am not sure of the consequences,alex and the rest told me it would be ok for her.. everything will be fine for her.. i believe that she will be fine as well..

today,i meet with another funny incident.. haha..

jia bi from beverly hills polo club found me familiar and asked me if i had once worked at a japanese restaurant.. (i had never work in the F & B line.. haha.. coz i dun really dare to take hot stuff..) haha.. she said that that person (who was supposed to be me) had the same hairstyle and almost everything just like me!! even the height and looks are similiar etc.. (perhaps she remember wrongly coz it was 2 years ago) she even had the same name as me!!! joycelyn.. somehow i found her familiar too though..

after that we clarified, the person who look like me was studying in temasek poly.. and she have black eyes, but i have brown eyes.. haha.. i am amused by the similiarities she described to me.. it was amusing.. i mean if it was me, i am not even aware of it.. haha.. sounds like that fann wong show.. jing zhong ren.. haha.. but hers is fake.. ;P

so conclusion is:she is my long lost twin sister.. or perhaps clone.. haha..

ps. "have i seen you before somewhere?" is a lousy pick up line though i do entertain you guys. (if i am in a good mood)